As meters get old they tend to slow down and measure water usage inaccurately. The Hazardville Water Company tests your meter periodically to ensure its accuracy; in fact, we are required by the Connecticut Department of Energy and Environmental Protection (DEEP), Public Utilities Regulatory Authority (PURA) to test all our small meters every 8-10 years. Large meters must be tested every 4 years or less.

You will receive a postcard in the mail requesting that you call the office to schedule a meter change appointment. Our service technician will come to your property and change the meter on the mutually agreed upon time. The average time it takes to change a small meter is 15 – 20 minutes. For large meters it could take up to 2 hours.